Laurie M.

Ordered an item way back on 9/20. Only 1 confirmation email, then nothing. Tried to call on the weekend to check on things & was rudely informed that their customer service dept is only open M-F. Called today & was told "we are just getting ready to ship that item". When I asked what took so long, I was informed that they were busy with back to school. They never sent any update emails at all. I requested that she cancel the order & she was rather blasé about it! Never ordering from the, again & I am happy I used Amex in case they try to pull a fast one & charge me!