Lauren K.’s Reviews of RoseWholesale & more

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“This is such a complete and utter scam I'm not sure...”

1/6/15

This is such a complete and utter scam I'm not sure how they are still in business. I guess because it is based out of the Netherlands there is no way to regulate. Anyway, this is my first direct experience with fraud. It took an exceptionally long time to receive my order--which was nothing like the picture of what I ordered. The company managed to get a picture of a dress I had liked on Pinterest pop up on my Facebook account. I clicked the ad and it took me to Rose Wholesale, which had pictures of that dress and many others. I ordered the dress and received a cheaply made rough approximation of a dress that looked nothing like what I was shown on Rose's website. It is a different color, different shape, different cut, and didn't fit properly. I'm sure all the positive reviews are just the people behind the company reviewing it themselves. Scam.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Lauren,
We want to apologize for any and all inconvenience caused.
I want to start off by apologizing unreservedly for your problem.
We have send you the solution to your email and please check it. Then wish your quick reply.We want to give you the satisfied solution. Wish your reply.
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a listing/description error.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
Best Regards
Rosewholesale customer service