I had ordered some stuff from miniinthebox.com on November 23 and everything was shipped December 3. I have not received an email with tracking number. I have tried to track my package on the website and it will not work. I have even gone on Swiss post and tried tracking from their and it says tracking number is invalid. I have tried to contact them and I cant find anything to do so.
Hi,
Thanks for shopping with us! If you choose free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Miniinthebox