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Laura M.

Contributor Level

Total Points
81

1 Review by Laura

  • DHgate

7/18/14

STAY AWAY!
I ordered light pink boots with white details (as seen on the photos and written on the title of the post) for more than $100. I received the package 3 weeks later and opened the box to dark purple shoes with black detail. I messaged the seller and the website and I got the most ridiculous excuses. The seller said it was a lighting issue and that I should have known that they were "dark wine color". The color white does NOT change to black with lighting issues! Plus I know they got those photos from the original brand website and just blurred out the name. I had to open a dispute with them and sent pictures to prove my very obvious problem. They emailed back saying congrats you won your case, you get $9 back! NINE dollars out of $120. I was so insulted I continued messaging the seller and the website and absolutely nothing changed. The 100% customer satisfaction is completely not true. This is such a scam, the seller probably gives the website a good chunk of the price and they would lose if they gave a refund. Please find another website even if you have to pay a little more.

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