Laura J.

Listia sided with a buyer and won't remove my wrongful neutral - I contacted the buyer the next day, Tuesday, June 4, after she won on Monday, June 3 asking for a verified shipping address. The buyer never gave me a verified shipping address. I contacted her the day before the last day, on Sunday, June 9 asking for a verified shipping address again and that if I didn't get one by midnight on Monday, June 10, I would keep the credits and re-list the item. On June 12th I contacted her that morning and told her that per Listia rules, I was keeping the credits and that I would be re-listing the item. I re-listed the item and someone else won with a GIN. Later that night, she sends me her verified shipping address and marks the item received. I am sending out the item to the winner of the re-listed auction since the first buyer neglected to send me her verified mailing address. This woman gave me a neutral and put that I gave her every excuse in the book for not sending. I gave her a neutral (since I couldnt file a dispute against the buyer) and wrote "how could I have made every excuse in the book when you didnt respond to ANY messages I sent you asking for your verified address? Per listia rules after 7 days i keep the credits and relist the ítem. You are wrong for giving me a neutral!" - I contacted Listia and they told me that the only way the neutral would change is if she filed a dispute. Since this was 6000 credits she lost, I figured she would. She didn't. She knows she is wrong and she is refusing to file a dispute. It is like Listia is allowing this woman to lie. She also gave someone else a negative because she sent a broken item out of spite. This woman needs to be taken off of Listia.

Listia customer service does not care about righting wrongs. If they would allow sellers to dispute buyers, none of this stuff would even happen. It is amazing how ebay sellers can file disputes against buyers, but we can't file disputes against listia buyers... its ashame!

By the way, I have flagged her name and blocked her. I had sent her a message on FB and she read it, but never filed a dispute. Her nic is palomacita71 - DON'T DEAL WITH THIS WOMAN! Block her from your auctions before she starts giving you trouble!