Laura I.’s Reviews of Groupon & more

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“This shopping venue is very so-so at best”

12/20/11

This shopping venue is very so-so at best.

It has a nice selection and at fairly good prices, and so I find myself looking at the selection frequently, and yet I rarely purchase. Why? Because shipping is $10 and takes a month or longer.

Since shipping is so expensive, I'll find a product for a good price but then think "oh yeah, add $10, and the price is no longer so great..." And then the fact that the shipping is so unreliable and takes so long, you can never really shop for a specific occasion, like a party, because you can't count on the dress arriving on time.

Not only that, but always check for the item, particularly the home good items, on other sites first. I frequently find them offered on amazon.com also, by doing a simple search on froogle.com (a shopping comparison search engine) and find the product offered for roughly the same price. And of course then I have better shipping options.

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DeeDee L. – Groupon Rep Over a year old

Hi Laura,

Thanks for sharing your feedback (which we always appreciate). Please keep in mind that with our All-Day Shipping policy, we only charge shipping on your first check out of the day, which means you can add to your order until midnight PT without extra shipping charges. For your convenience, we also list the expected shipping window on each individual item page as well as on your order confirmation so you'll know when to expect it. Our number one goal is to provide super-privileged prices on all of our sales. Should you ever have any questions about the price of an item, please feel free to e-mail us at support@ideeli.com with your specific concern and supporting document/links. Thanks!

Best,

Jason Faria
Sr. Manager Customer Service