Laura D.

I ordered and UNLOCKED Samsung galaxy s4 active and it arrived in about a week. I had to go to T mobile and get a new sim as mine was too large. T mobile transferred my data onto the new sim put it in the phone and you guessed it the phone was not unlocked. They would not transfer my data back onto the old sim so I had two choices to wait the 4 days to hear from customer service or buy the unlock code for $30. Nomorerack offered to have me mail the phone back and they would send a new one ( so I would be without a phone for another 2 weeks). I have asked to be reimbursed the $30 and also it was supposed to have a year warranty but of course there is nothing saying where to return during the warranty period. It was supposed to be grey and it is black.