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Light in the Box does not allow customers to contact them. In my case they took my money and provided no product. When I went through their long process of signing in to check why they sent no product, the email information that the company gave me to check the order did not work. Do not order from this company.
Larry S.'s review of LightInTheBox earned 5 Very Helpful votes
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So many of the items I've purchased fit and look quite different than the picture of said item....
I did not clearly read return policy found other amazing sites all of which give you at least 14...
Dear Customer,
Thank you for shopping with us and telling us about your experience. We will follow up with you via ticket about your request for money return, we will open a Customer Service ticket for you and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
Sincerely LightInTheBox