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Sammy Dress

Prom Dresses

“Do not buy from sammydress”

7/1/15

I do a lot of online shopping. And I've heard of sammydress.com so I thought I'd try it out. They seem to have really cute clothes for cheap! When you're browsing their website you will see tons of cute things, but let me tell you now that they do not look like the pictures on the website when you receive them. I ordered 2 dresses and a pair of shorts. I finally received 2 months after purchasing and the dresses were horrid in person, and the shorts were big enough for one of my legs. In a size 0 and I ordered a m in the shorts. I just don't understand how a living breathing person could have got in those. My dresses also looked nothing like the pictures. And I was devastated. Well I call them, and after an hour of holding they inform me "no refunds" and then click. I just don't see why anyone would ever order from them. Terrible quality, hiddeous clothes (in person), and customer service sucks.

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sammydress h. – Sammy Dress Rep Over a year old

Dear laranda l.

Thank you, we always welcome feedback from our valued customers.

We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.

We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.

All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.

Thank you again for bringing these matters to our attention.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/