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LANCE W.

Contributor Level

Total Points
83

1 Review by LANCE

  • LiveCareer

1/26/15

BEWARE! I've asked them to cancel my account and was still charged this month. I haven't gotten anything resolved. I've called and been on hold for so long that I've had to hang up.

Tip for consumers:
Just don't sign up. It's not worth the hassle. 34.95 a month plus tax is a lot of money to be charged every month for nothing. I'm still waiting to get my problem resolved.

Service
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Laura T. – LiveCareer Rep

Hi Lance W.,

I’m very sorry that you have had this experience with our service. Our record shows that the account has already been cancelled and refunded the amount of $38.00 on January 23. You'll see it on your bank statement within 2-3 business days. An email confirmation email has also been sent for your records.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

LANCE Has Earned 3 Votes

Lance W.'s review of LiveCareer earned 3 Very Helpful votes

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