Kymberli R.

I recently ordered two pair of cowboy boots from the site for my brothers wedding. I received them in a timely manner, was very thrilled with the products and sizes, and am ready to get down at my Brothers Fall Wedding. Yehawwww!

I ordered two dresses from this site for my brothers wedding. I paid 160.00 if not more. I received the first dress (mine) and it didn't fit. The size issue could have been my fault since I wasn't measured I just went and tried on dresses locally to find my size. The sides of the dress are so low and gappy that my breast will probably be exposed on the sides... anyways, I was honest with them and asked if they would alter it for me, their exact response, "We don't fix customer mistakes, we only fix our own, and to do that you have to prove us wrong. Thank you and have a good day!" I was furious, but thought OK, it was probably my mistake so I'll let by-gones be by-gones and went to a local seamstress who is now, in the process of fixing "MY" mistake. Then the second dress didn't come with the delivery of the first one, like the site said, so I re-visited the site and kept checking the progress of receiving the second dress. All the account details say is 'Processing'. So I wait... one day, two days and check back. Same thing. I log on to "CHAT" with a "LIVE" person and they address me, then when I ask my question they just don't reply anything back. I paid 70 dollars for this dress they are not responding to me about, and I am not a happy camper. The wedding is October 19th and I am praying the dress comes in, it fits and all is well from here on out. But I WILL NOT WILL NOT WILL NOT re-visit this site after all this is settled.
PS. I didn't want to even give it one star, but it wouldn't allow me to rate it any lower.