Complete rip off! Their customer service is awful! The worst I have ever experienced. They steal from you and outsource their customer service. When you check your bank account and wonder why you are being charged $2.95 a month even though you have never watched a thing from this site it is alarming. Warn your teens! When you call customer service, the supervisor not only over talks you but hangs up on you as well. Stay away from this company, their practices are unethical. If there was less than a one star rating this company has definitely earned it!