My very first purchase was my last, unfortunately. I found this one jacket that was amazing looking on the site! I purchased every color they offered because it was that AMAZING! I also got a few other things. I always refer to sizing charts first, so I knew the size to choose, which was the size I always wear anyhow. Not confusing. After almost a month I finally get my entire order and not one of the jackets even comes close to fitting! I measured them vs what the size chart said and it was about 3-4" off everywhere! I emailed them and they said they'd "allow" a return. So grateful i was that they "allowed" a return of their misrepresented items! So gracious! I spent almost $20 to return PARCEL POST mind you! And then about two weeks later get confirmation they have processed my return in... Get This! The form of a store credit! I was like WTF?! Why the hell would i want to purchase AGAIN from a website that shows inaccurate sizing? Still waiting for them to refund me for real.