I placed an order for some batteries in October of 2014 and they never arrived. In December I contacted them and they said that it was at the post office (it wasn't). After contacting them again they said they would re-ship my items with a tracking number this time. Still haven't received my items and there is no tracking number to speak of. Contacted them again and was told the "post office has it" (they don't). Contacted them again and they say that the items were delivered (how do they know there was no tracking info) the items haven't been delivered. I would be happy to pay 10 times the cost to buy from a reputable company/website then to buy from Deal Extreme. DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY! I Cannot emphasize this enough. STAY AWAY FROM Deal Extreme. TERIBBLE COMPANY, TERRIBLE CUSTOMER SERVICE. Can't say much for their products because I have never received mine.