krystle y.

Terrible. Myself and a few other girls all ordered bridesmaid dresses from these people. When we received our dresses, they didn't look like the picture as the materials used were obviously different and they also didn't fit! One of the girls even ordered the dress custom-sized and it came out 10 inches too short. Before I ordered, I confirmed my measurements alongside their sizing chart to confirm the size I should order. I read the reviews on that specific dress and was advised to order the dress one size up from what I usually wear and get it taken in if necessary. I did exactly that. When I received the dress, lo and behold, it didn't fit AT ALL. I couldn't even zip it up! I quickly took out my tape measure and measured the dress at the bust hip and waist areas. My suspicions were correct - the dress was nowhere NEAR tailored according to their sizing chart. I tried to return my dress emailing them photographs of their mistake. I got a response from someone named "Violet" denying me my refund as the photographs were not "clear enough" which was a complete lie as I took these photos with a 12MP camera. I probably sent her about 5 to 6 e-mails back and forth, arguing with them over a mistake that was CLEARLY their fault. All I got back were replies in broken English denying me a refund. This company is TERRIBLE! I wasted $70 on a dress that I can't even wear. Do NOT order anything from them - I had to learn the hard way.