I ordered my sons Halloween costume on the 9th of October and it was suppose to be shipped out by the 21st. It did not ship out until the 21st. This website does not have the customer in mind when they come to shipping or sanctification. I will not order from this website again. It shipped on the 21st and it is still in china. They should let the customers know where the product is coming from.
Dear Krystina,
Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: https://www.miniinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Sincerely,
Miniinthebox