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Kristy K.

Contributor Level

Total Points
89

1 Review by Kristy

  • Zulily

11/9/14

I've ordered several things from Zulily and must say the shipping is extremely slow, you never know how long it will take, it usually takes at LEAST a month. NEVER order clothes, because they have a no return or exchange policy and their sizing charts are hardly ever accurate so you might as well be gambling. I ordered a Women size 8 top and the tag on the shirt they sent me said YS, which I assume is youth small. (After some research of the website the top came from I confirmed it was a youth small, also labeled on the other site as a childs 6/8.) So why are they labeling child sizes as womens?!?! I DID however get my money back for that one because I complained that they sent me the wrong size, it took a little arguing, but they did refund my money and a $10 credit. At first the lady said "I'm sorry the shirt doesn't fit", I said "It doesn't fit because you sent the wrong size!", when actually they technically sent the right size (an 8), but was STILL their fault for falsely labeling sizes. I would have only gave them a one star if they didn't refund my money.

Tip for consumers:
Do not order clothes!

Service
Value
Shipping
Returns
Quality

Kristy Has Earned 9 Votes

Kristy K.'s review of Zulily earned 9 Very Helpful votes

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