Kristin F.

Not thrilled with the experience.

First, I feel like the communication is poor. It took forever for them to even update me on my bag being delivered. The tracking number wasn't working, and then the updates throughout the process were delayed.

Second, I feel that it took ENTIRELY too long to process the bag. They pushed my processing date back twice, and then it still wasn't even complete on the date it was supposed to be completed.

Also, I feel like the payout is way below what it should have been. I will be receiving pennies compared to what they will make off the items. There were also other brand new items in that bag that I feel like are not truly going to be donated. I'm sure they will make a profit off of the items in some way behind the scenes, but that is the risk I took sending it blindly.

I wish I would have read more reviews before I did this. I would have made so much more money at a local consignment shop, but I liked the ease and convenience of doing it online and through the mail.

Lastly, I CANNOT believe they make you wait 14 more days to be able to cash out the balance once your bag has been process. I think that is ridiculous. You can spend the balance on their site right away, but you can't cash out for two weeks after.

So when it is all said in done, I will never do this again nor recommend it to a friend. I should have done my research.