kristian h.

I ordered two mini hifi systems on LAZADA. Payment at delivery so did not have big concerns, thinking I would reserve the right to refuse delivery of excessive delay.

First thing that went wrong was that when submitting order, message appeared that site was under maintenance please try again later. Happen some times and when finally I got through (so I thought) I received 4 order confirmations, meaning all went through despite error message.

I write customer service on their contact form, receive confirmation but no reply. End up calling them and get thing sorted and 3 of the multiple orders cancelled over the phone.

Then we receive the one hifi from LBC, again same story writing on contact form - receive confirmation but no reply. Hen I call customer service, I am told other hifi sent with 2GO?

During this on LAZADA order tracking nothing updates stop at the warehouse, no info on separate shipments and so on.

Would I buy from them again? Sure if it is something I really like and if cash on delivery terms. I will not use my credit card at this time dealing with them.