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As soon as I signed up to look around at the site it automatically charged me $18 for bids I didn't buy. Customer service was great at giving me a refund.
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Hi Kristen. We're glad to hear that our support team could issue your refund with no problems. It sounds like you may have accidentally purchased the bids at some point. Regardless, we apologize for the inconvenience and are happy to hear we could take care of you. Please let us know if there is anything else we can assist you with. :)