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I wish I could give this site NO STARS. I have had serious problems with this site. I ordered pants in FEBRUARY and to this date 4/25 have not received them. Every time I complain, they tell it will get shipped. I received credit once but I'm hesitate to use it now that I know it takes 3 months to get something. The pants first got "lost in transit" then were "pending shipment".
Please safe yourself the trouble and agony and do not order from this site. If you have problems, you need to "chat online" with a Representative who will give you attitude and are not sympathetic of their mistakes. There is also no phone number listed.
WORST CUSTOMER SERVICE EVER
Krista D.'s review of Groupon earned a Very Helpful vote
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi Krista,
I am so sorry to hear that you have not received your order yet and that you were disappointed with your customer service experience. While our shipping dates can vary, what has happened with your order is unacceptable. I completely understand your frustration, and I sincerely apologize for the inconvenience this has caused you.
I would be happy to look into this for you and get to the bottom of where your order is. So that I may better assist you, can you please send a message with your order number? I apologize again for the delay, and I look forward to helping you resolve this issue.
Best,
Jason Faria
Director, Customer Service