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Krissa L.

Contributor Level

Total Points
110

1 Review by Krissa

  • Swap.com

4/22/15

Don't sell your stuff with Swap.com its the biggest scam i have ever seen! I sent in a huge box of clothes with sooo many things in it, all of which was name brand; childrens place, old navy, american eagle, jordan shoes. They only accepted about 4 things, which i think is about enough to make my money back on the shipping cost and to make them some money. I seen things on their site for sale that were in worse condition than mine! Also, I think they do this in hopes that you would just donate the stuff so they can sell your stuff any way with out letting you make money on them! Bullllll crap! I sent in several pairs of american eagle jeans that were damn near brand new! I never even got the chance to wear any of them and they didnt accept them! They said my stuff had holes and stains and i know for fact that my stuff did NOT because I thoroughly went through it all and i even threw away the stuff that looked worn or had a hole or stain! I know for fact I can sell this stuff and get rid of it and now I am wishing I hadn't sent it to swap because it damn near took the full 15 business days for them and now I got to wait for them to ship it back. Also on top of that in the picture of my "Reject" pile it doesnt even look like all of my stuff! I better get all of my stuff back or these people are in for it! I have it written down on paper exactly what i sent to them.

I told sooo many family and friends about Swap.com before I knew about this scam! Now i will quickly run and tell them otherwise before they too get scammed. Also after selling my stuff I was going to turn around and buy from swap.com for my kids... well not now! I dont care what they got that I want I will not be contributing any more money to these people! Maybe if you treated your sellers good you would have more buyers in return! Just saying!

DONT SELL AT SWAP. COM ---- DONT CONTRIBUTE TO THESE CON ARTISTS!

Thumbnail of user michellet32
Swap C. – Swap.com Rep

Hi Krissa,
Thank you for your feedback. My apologies that you had a less than seller experience with our selling process. I really take your feedback seriously and I would like to review your items personally and provide further clarification for you. I would not stand behind a dishonest company and will advocate anyway I can for you. Please contact me if you would like me to proceed with my review. I can be reached at matt@swap.com or 630-296-0146 Monday - Friday 9am to 5pm CST

Best,
Matt F.
Manager, Customer Experience

Krissa Has Earned 30 Votes

Krissa L.'s review of Swap.com earned a Fraud Buster vote

Krissa L.'s review of Swap.com earned 29 Very Helpful votes

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