LIfebooker is a terrible, terrible company. If you get your loot and use it and have no need to contact the company, you are probably okay, but if you have a problem, watch out! Arienne (the person who handles problems or refunds) is a horrible excuse for someone in customer service. She will tell you she will refund you, and never do it. When you call back and get her (after 40 or 50 tries) she will start talking to you, then hang up on you (she hung up on me 6 times, just when I was in mid conversation, as in "Oh, yeah, sorry I didn't get back to you, I was just about to... Click" she never calls back. Sends emails saying she will resolve your issue, and never, ever, do anything. She is not a nice person, and I am so sorry I ever had the pleasure of speaking to her or doing business with Lifebooker. I have spent thousands on their site, and had hoped for a little courtesy. Not with Lifebooker. Not with Arienne. If you look around online, you will find many reviews of how horrible she is.