I bought the CuisineArt knives from O Magazine's 31 August #. It arrived promptly BUT is obviously a returned item. The box was ripped and poorly "mended" w/ packing tape, the knife block is filthy including dirt inside the knife slots, several knives show evidence of previous use. (Etching, etc.) Adding insult to injury - 3 knives have bent tips. No way to reach them. The deal sounded great but... I wonder if Oprah has had complaints. Anyone else have problems w/ knife set?
Hi K: I'm sorry to hear about the condition of your Cuisinart knife set. Please contact us at orders@ideeli.com regarding the damages, so that we can directly work to resolve the order. If you ever need to contact Customer Service you can do so through the "Help" link in the header, or the 'Contact Us' link in the footer of the site. We also include our support@ideeli.com email address within the return policy, and packing slip. Thanks so much for reaching out, and we look forward to assisting you.
Jason Faria
Customer Service Manager
Ideeli, Inc.