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Kirsten P.

Contributor Level

Total Points
88

1 Review by Kirsten

  • DressLily

5/11/16

I ordered a v-neck sequenced dress for a wedding, but to be on the safe side I had ordered it about 2 months before just in case it either didn't fit right or, worst case scenario, the dress wasn't going to be how it looked like. It came out to about $20 so I figured why not. I got it about 4 weeks later and first of all, the packaging is AWFUL. The dress was scrunched up in a ball in a plastic. And just looking at the dress from there I knew it was going to be a disaster. I opened it up the color was not at all how it looked in the picture. The material made me think it of it like a light scarf you'd buy at Aldo. And the "sequence" bodice, was just little "S" like shapes scattered through it. SO UGLY! I usually wear a medium/large and I ordered an XL and it didn't fit either. The picture is extremely deceiving. It's as if they stole an haute couture style and made it the $#*!tier version. NEVER AGAIN

**Dresslily gave me a full refund after this review was posted. So that's a plus!

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CustomerService R. – DressLily Rep

Dear Kirsten,

Thank you for notifying us of your complaint.
We're sorry to hear that you're not satisfied with the item you received.
We have followed this issue and offered you the solution, could you kindly check your email?
Please rest assured we always do our best to help our customers.

Best Regards
Dresslily Customer Service

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