Kirsten A.

Although this website has very nice shoes, they are theeee worst when it comes to business! First of all they never ever advertise the fact that the moment you purchase your first pair of shoes that your entered into a membership contract. Secondly they never ask you if you agree to the terms and conditions of the contract which includes them charging you a $39.95 a month fee. Then when you call them and ask for your money back, they tell you that the "monthly membership fee" isnt really a monthly membership fee, but a credit for a pair of shoes that you might want. Which means that they are basically forcing you to buy products because they have already charged your account for it. Then have the nerve to try and make it sound nice by saying all you have to do it pick out what you want and we'll send it for free. Its not free because they already charged you for it. This site should really think about choosing better advertisement and give people the option of this membership not just assume that people are okay with the terms and conditions. Its a lawsuit waiting to happen!