So I ordered from LiliGal before reading all of these terrible reviews. After I read them I totally panicked: I hadn't gotten an order confirmation and was unable to access my "account". Finally I got a new password and tried to cancel my order, but they said it had already shipped. Still freaking out because I read returns are tough. I got my clothes and they are pretty awful quality, but super cute. I wore one of the tops to work yesterday and haven't ever gotten so many compliments on an outfit. I needed to return 3 items, and they offered me a 50% return to not ship back, when I said I'd still like to ship back, they gave me the return address and offered a 80% return. I'm curious why they don't want their clothes back, but honestly shipping will be about as expensive to just take the 80% return. All communications were prompt and clear. I am relieved that this happened for me this way. I want people to know it might not end up badly, so don't panic and stress yourself about it.