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kim s.

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1 Review by kim

RoseWholesale

  • RoseWholesale

“Extra money for shipping, still no product...”
4/21/16

I ordered at the beginning the month and it is now near the end and my order is still processing. Tried contacting them since I paid extra for shipping and they replied, sorry for the inconvenience. Asked for refund on shipping at least, and apparently that was too much to ask for because they explained how to cancel my order instead. They must not want good customers or be accredited for a good business. Pathetic..

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Helpful  (6)
Thank you
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CustomerService R. – RoseWholesale Rep

Dear kim,

Thank you for your important feedback.

Please understand after we receive your order, normally it will take us some time to prepare the items.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index

Yours sincerely,
Rosewholesale.com Customer Service

kim Has Earned 6 Votes

Kim S.'s review of RoseWholesale earned 6 Very Helpful votes

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