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I was connected with Sears Home Services through my extended appliance warranty. I have received nothing but the runaround from SHS. Over a month later and my dishwasher is still not working. I have had appointments and the tech does not show up or he showed up a 8:50 pm! There is no contact and all I've received when I call the so-called customer service is excuses, apologies and "understanding" of my inconvenience. I will NEVER recommend this company to anyone. Have no idea how it stays in business.
Tip for consumers:
DO NO USE THIS COMPANY!!
Kim K.'s review of SearsHomeServices earned 2 Very Helpful votes
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Empty.
Tech called but called to Confirm that he was on his way. I missed the call but promptly returned...
This company has not taken care of my washer. I had to pay in advance for the entire service....
