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I placed an order at the beginning of January. Called January 16 and was told by a Lush representative that the order had been sent out. It had not been sent out. It just shipped out of Canada on the 24 of January. At no point did anyone send an email or contact me that the order was delayed. In person purchases are recommended as I love these products but I will not be ordering online again. I do see that the website shows order delays now. But it did not say this when I ordered my products.
Tip for consumers:
Purchase in store only.
Products used:
Conditioners, shampoos, soaps, bath bombs
Kim H.'s review of Lush earned 4 Very Helpful votes
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