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I used the Resume Builder to help my son-in-law with his resume. The tool itself was very useful and gave a lot of suggestions that we wouldn't have thought of ourselves. HOWEVERl... after the first $40 charge, I cancelled my account online. There were never any emails, not when I created the account and not when I cancelled. Access to my online account was removed (said it doesn't even recognize the email address), so I assumed all was well. Ha! My credit card was charged two more times. So I sent an email through Live Chat and received my only email from Live Career to date: "
Thank you for choosing LiveCareer Limited
We have received your inquiry. A team member will address your request as soon as possible."
And then 8 days my credit card was charged again. I'll be on the phone with my credit card company Monday.
Kim G.'s review of LiveCareer earned 5 Very Helpful votes
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Empty.
Its a site where they suck your account to the last penny. Be...
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
Hi Kim G.,
I’m very sorry that you have had this experience with our service. It seems that you have you deactivated your account, and not cancelled. This means you will not be able to access any of your resumes, cover letters, or emails. This action cannot be undone. However, cancellation stops the auto-renewal.
Please contact me directly with the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer