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kimberly v.

Contributor Level

Total Points
100

1 Review by kimberly

  • Roselinlin

11/17/20

I ordered a few cute items from this site. I did not know the items were coming from china and no where on their site does it state these items are coming from china. It took 3 week for the package to get to me. Out of the 14 items that I ordered 4 did not fit so I had to pay the $37 to return these items back to their china address and considering that was 2 months ago and they are claiming that they havent received the items back eventho i provided a tracking number they have not credited my account. I dont care how cute their items are I probably wont ever order from this company again.

Update-the returned package is stuck in china customes and hasnt been released back to the company, i did multiple follow ups with this company and was told my account could not be credited until the package is returned into their possession. Sellers please be aware of this company.no customer should never have to go through this with the difficulty of a return. These items were returned in sept, it it now mid nov. I am out of the merchandise and out of the funds. I strongly encourage customers to stay away from this company and if you chose to order from them please remember this review. I will blog about this experience on several blogging platforms to encourage customers to be aware and stay away.

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Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

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