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Kimberly O.

California

Contributor Level

Total Points
162

2 Reviews by Kimberly

  • RentToOwn.org

6/1/22

Where did these people come from?!?!? Never authorized their $49.60 charge... so random... it took 3 months to figure out they hit & run my CC.

Had to CANCEL a 'membership' I never signed up for... AGAIN... how did they find me?!? I never recieved any emails notifying me of their supposed Services and I've yet to hear back from them about a REFUND request (of course).

Tip for consumers:
Beware of unauthorized charges to Credit Card!

Service
Value
Quality
  • Zolucky

3/19/21
Verified purchase

I will NEVER order from Zolucky again! I ordered 14 pieces... nothing was like the pictures. The cut, flow and color were way off... on every piece! None of the pieces had the same fit or quality shown online... very deceiving! The fabric was cheap, the seams poorly sewn... NOT worth a fraction of what I was charged. And the fit was terrible on everything! I can usually can wear a Misses size 8 or 10 right off the rack and have learned to size up for some online companies, but even accounting for the sizing, the design is not meant to flatter anyone. Total waste of money and time... such a disappointment. It's all going to Goodwill where I'd be surprised if they could give it away.

Tip for consumers:
Don't waste your money!

Products used:
Nothing

* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Zolucky Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us (service@zolucky.com) to complete your return process.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Kimberly Has Earned 2 Votes

Kimberly O.'s review of RentToOwn.org earned 2 Very Helpful votes

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