I ordered a tent on June 30,2014 with express delivery for a 4th of July Event. There was an error in the delivery and I never received my tent ( it was returned to the seller). As of today, I have not received a refund! I have been rudely spoken to regarding my refund and hung up on several times. I have been very PATIENT and followed the process of emailing my request but still NO RESOLUTION. I was prompt with my payment and now this company has the tent and my $354.95. I was hoping that the other reviews were incorrect and this company would live up t their word of refunding my money but I guess that's not true. My order information is as follows: Sales No. G*******/ Purchase Date 6/30/14 / Payment Amount $354.95. I JUST WANT MY MONEY BACK.