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Kiera A.

Contributor Level

Total Points
82

1 Review by Kiera

  • Wigs.com

2/13/23

Order 3 wig boxes early January. Received email confirmation with tracking number. Mid February no shipment no updated tracking no contact from
Company. Filed dispute with cc company to get my money back. Man called from customer service angry that i filed a dispute. He lied and said they sent several emails regarding delay. I received no such emails. Then he said he was charged $20 for the chargeback and hung up on me. BAD business! No apology, nothing but rudeness and hang up. There are many businesses out there fighting for business. I would not recommend Wigs.com who can't even be bothered to contact a customer and would keep their customer's money and not send them their item. BAD BAD BAD!

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