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Kevin S.

Portland Oregon

Contributor Level

Total Points
80

1 Review by Kevin

  • 1800Radiator

2/4/22

Absolutely the worst company I have ever had to deal with. Michael the outside salesperson will talk dirty behind your back, The company will not honor the warranty. The quality and pricing are no were near other companies. This company has an extremely unprofessional person(s). They closed our accounts because they did not like the attitude. I really hope this company leaves the Northwest. I highly recommend no one else buy anything from them. I tried to work with Chris and Michael decided he would not let me talk to him or the owner. I tried to use them for the last 8 years. I have had nothing but problems with the radiators and quality control. I am extremely disappointed in what they think is ok. I will never recommend or use them ever again. I thought that their catalytic converters and A/C kits would be a good fit for us. But most of the time they have nothing in stock. This company should be allowed to sell any products if the salespeople can just be rude, disrespectful, and go to other companies and talk bad about another company. I called to talk to Chris and Michael answered and would not talk to me. I asked to talk to the owner, and he refused to let me do that and he has all the power. I informed him that the next time he creates a defamatory conversation with another shop or business owner I would take legal action. And I was not happy and did use some colorful language. But you would be too if you busted butt to be a good honest fair business owner and the feedback you receive is that false because of conversations Michael had with other companies. Michael should be fired for his acts towards us and any other company.
I tried multiple times to talk with a person that has a more professional and reasonable workaround to keep this vendor.

Products used:
We purchased Radiators, AC parts, and Catalytic Converters.

Service
Value
Shipping
Returns
Quality

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