Never again. I had to cancel a flight through airtickets24. Since they are 3rd party, they said I had to cancel directly with Alaska Airlines. Do that. Alaska was nice enough to give me a credit for the flight I never took. Come 8 months later, I call Alaska to redeem my credit, turns out, airtickets24 called Alaska and initiated a refund (aka my Alaska credit). Not only did they refuse to refund me for the cancelled flight, they also double-dipped and took my Alaska Airlines credit. Scumbags