My Samsung Battery arrived in 5 days of my order.
I received the wrong battery. I sent an e-mail and received a reply in 4 hours.
Hello XXXX,,
Thank you for shopping with us. We are sorry that you are having troubles. Unfortunately, this issue requires for you to contact a live representative that will be able to assist you better. Please contact us at your earliest convenience and we will try our best to resolve this issue
I called Customer Service, Very polite. They will be sending out the correct battery today.