Kevin H.

We had an issue with our Ebates account that was seemingly complex. Because of that, we contacted Ebates via email. Sure, it took a couple of days for them to initially respond, but the quality level of dedicated, personalized service that was offered to us in regards to the issue was extraordinary! Rachel went out of her to ensure that the problem was taken care of, and better yet, she explained to us via frequent communications what was going on with our account. This type of service is not customary for large companies, small companies, or any company anymore. Yet, Ebates and Rachel exceeded the expectations in a remarkable way!