Kevin D.

I bought 2 items on 26 December using links on Groupon with the promise to receive gift cards for spending certain amounts with Argos and Robert Dyas. I have received the goods from the sellers but heard nothing from Groupon regarding the gift cards. I contacted them and have been asked to provide proof of purchase, bank statements order numbers, dates of purchase, dates of transactions with my bank, card details I used to purchase these items etc, etc. This has rumbled on for over 3 weeks and I have had no joy. They keep telling me to contact my bank and the retailers but do not explain why I need to contact them. They now tell me there is no proof I made these purchases through Groupon so will not honour the offer of the giftcards.

I have come to the conclusion that these are fake offers. I have therefore closed my Groupon account and advise others to steer clear of this company as they clearly have scams set up with retailers to get you to buy with the false promises of gift cards that they have no intention of fulfilling.