Just wanted to give a shout out to hotels.com. They have never charged me twice for a room. Just gave bad reviews to Kayak and getaroom, because I think it is their policy to charge you multiple time for one room and not answering emails.
I do not know if hotels.com answers emails because I have never had a problem with them. Keep up the good work. Get it right the first time.
Double charged CC for hotel room, will not respond to emails. Do not use Kayak to book a hotel, they book via getaroom. And they do not respond to emails. Getaroom does not respond to emails either.
Double charged CC for hotel room, will not respond to emails. Do not use this site, do not book through Kayak either, they book via getaroom. And they do not respond to emails either.