kerstin a.

I can't even begin to describe what I think of the entire air bnb concept. It is very unsafe and I would highly advise against booking with them. We had booked through them a couple of times and its never really been that great but it was acceptable and we understood the risks when booking. However, this time it was just not acceptable. We booked early in September our two weeks trip to Tasmania. The last stop would be 4 nights in Hobart over New Years Eve. We booked a lovely cottage and rested in the knowledge that we did well as we booked early on and the trip was all sorted. Late October the Host cancelled our booking for some personal reason. Now we still have't found any alternative accommodation as its all booked out now over the busy period and airbnb has done nothing but apologised and given us our money back. There is no security in this system and I will never ever use this company again!
We have used websites like stayz a lot and this has never happened before.