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We have used this service few ties and they have screwed up badly twice. The first screw up not even getting us a reservation. We showed to the hotel with confirmation in hand and didn't have a reservation. Fortunately the hotel was able to get us in at a rate that was better than Booking.com provided. Next time my wife booked something through them they made the reservation for the day she booked it on the site not for the date 2 months in the future she wanted, then they refused to help her with the charge she got from the hotel when she didn't show up on the date she booked. Stay away from these people.
Kenton K.'s review of Booking.com earned 5 Very Helpful votes
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Not user freindly, miss leading saying you can get a copy of your invoice from the Hotel, no you...
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
