I was fooled by what turned out to be positive reviews written by employees and ordered compression stockings to assist in reducing lymphadema after a hip replacement. My experience is on par with the majority reviews of 1 star. This is nothing more than a mjor scm and should be shut down. All the claims on the web site are full of hot air by the company itself. Claims like, " being the " most favored company" by clients", requesting "online chat capability "(Always returned a message No one available at this time), " reuns made in unopened packaging, within 15 days of receipt, will be refunded" are false. The only thing they will do is give the customer a store credit. And now,, when I ordered the correct product, they only sent half of my order. I was on-hold for over an hour the two times I tried to contact them..