Thumbnail of user kelseys17

Kelsey S.

1
Level 1 Contributor

Contributor Level

Total Points
365

2 Reviews by Kelsey

  • JustFab

10/20/15

I actually love all the shoes I have from Justfab, but the prices used to be cheaper and the deals better... and I always have a skip the month alarm so I remember but that part pisses me off. They would have more customers if they got rid of that because people feel it is a scam. Over all the choices of shoes are good, and delivery is fast... they are always out of my size though which I find frustrating. Its cheaper to order certain things like knee high boots from Justfab then getting them from Aldo or whatever. Personally I love Justfab, but I hate that they force you to pay if you forget to skip the month, but they sometimes will reverse it. I dislike the customer service, they do not get back to you ever.

Service
Value
Shipping
Quality
  • Rosegal

6/29/15

I ordered a small/medium romper and received like an extra large or something, it is huge. Then I ordered a white dress and it is completely see through and unwearable with strings hanging off of it. Nothing like the picture. And customer service is not friendly.

EDIT: Its funny ya'll say u get small sizes everything Ive ordered has come an extra large when Im $#*!ing tiny. Wtf

Tip for consumers:
DONT ORDER

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear Kelsey,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your orders, we have sent you an email, please check it and we will solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Rosegal.com customer service

Kelsey Has Earned 5 Votes

Kelsey S.'s review of Rosegal earned 3 Very Helpful votes

Kelsey S.'s review of JustFab earned 2 Very Helpful votes

Kelsey hasn’t received any thanks yous.

Kelsey doesn’t have any fans yet.

Kelsey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bulindam
5/7/24

I am truly enjoying this cute flat that is accenting my wardrobe. I thank you for selling this...

Thumbnail of user rainar22
Raina R. reviewed JustFab
5/7/24

My experience shopping w/ JustFab was fine. Although, my reason for removing 1 star is when I...