I actually love all the shoes I have from Justfab, but the prices used to be cheaper and the deals better... and I always have a skip the month alarm so I remember but that part pisses me off. They would have more customers if they got rid of that because people feel it is a scam. Over all the choices of shoes are good, and delivery is fast... they are always out of my size though which I find frustrating. Its cheaper to order certain things like knee high boots from Justfab then getting them from Aldo or whatever. Personally I love Justfab, but I hate that they force you to pay if you forget to skip the month, but they sometimes will reverse it. I dislike the customer service, they do not get back to you ever.
Dear Kelsey,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your orders, we have sent you an email, please check it and we will solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Rosegal.com customer service