I ordered 9 or 10 items and only got 4. The rest where out of stock, although at the time of my purchase it said "item available" or on others it said "In Stock". I Got charged for all the items and only got 4. But Costumer service has been very good about helping me figure this out and are returning my money back according to Grace who has been communicating with me figuring this out. Hopefully I will be receiving the money back here soon. But the other items that I did receive they are not bad pretty nice. Similar to ROSS style but good in its own way.