This was only the second time I've used this site, the first being a few years ago. I needed two baseball caps and every place I checked had minimum amounts required. After designing my own hat :) I called customer service, honestly doubtful i could get them in time for our trivia tournament. Reached a rep immediately and he suggested expatiated shipping would get my hats to me by the 24th. They arrived on the 17th! Beautifully done. I do a lot of on line shopping and was 100% satisfied with this transaction.