I placed an order for two camcorder batteries with this company through the URL www.Canada-Battery.ca. At the time, I had assumed I was ordering from a Canadian Retailer. Like others have pointed out, I placed the order on a Sunday Evening using Paypal, and did not receive a confirmation message for my order at all.
I paid for express shipping to receive the order in 2-5 days. After no contact from the company at all for two days, that Wedensday morning, I emailed the company using the address they had registered with their paypal account.
After 16 hours and no reply to my email, I looked for reviews of the company, and found the same thing everywhere, that it was poor service, and in some cases a fraud. At that time, I registered a dispute with PayPal, a requested a refund. Within one hour, the company replied to my paypal dispute and email, providing me with a tracking number of my order, which at that time showed the order almost here. The next day the order arrived.
I noticed my invoice shows the batteries as "free samples" as well as other strange things. I assume this has something to do with getting them out of the country as cheap as they can.
I have to say the batteries have performed great. Even if the overall life of these batteries is only half of a retail battery for my camcorder, I would say I have saved a ton of money.
If I had received an email confirmation, and didnt end up looking into the company, I would easily recommend this site to anyone. While my experience was very positive in the end, it is certain I am part of a small percentage that has had that.
Hope this review helps someone.