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Keith G.

Contributor Level

Total Points
192

2 Reviews by Keith

  • CarePatrol

8/17/15

Excellent customer service. Very helpful, has been to my facility multiple times with and without clients. Charles is someone who I have referred others to that were wrongly sent to me by APlaceForMom.

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Chuck B. – CarePatrol Rep

Thank you Keith

  • A Place for Mom

3/29/15

I an a business that has listed my company with A Place For Mom. Some of you have hit the head on the nail with your comments. For Example:
1. No one from Aplaceformom has ever come to view my facility. They have no Idea about my place other than what I have on my website.
2. If you get information from another source such as, the Department of Aging, Office of Health Care Quality, the representatives does not get commission for you and although you are listed on their site, they may have sent you leads, they will tell you lies about the business in an effort to steer you away from them. Especially Ms. Dorfman. She has done this to me and another owner. She told a prospect that I was poorly raked and when I called her on int and asked her where, as I was a very new business, she stated she did not see my business on a bad site and attempted to skipped the subject. I asked her why she would attempt to harm my business in that way and she attempted to divert me by stating "she would love to see my facility." I reported her only to find out at a networking meeting, she did the same thing to another facility and is still there. So on some level, the executive must accept this type of behavior.
3. They do not take the information from the customer and try to line it up with the business. Thus, it makes you and the client waste time if they are looking for a place that is in a 1800 to 2500 range and you are at 3000 - 5000 range. It puts you in a bad position especially when you want to help everyone.
4. They have the opportunity to be a blessing to others, I contacted a potential client sent to me and he was not looking for a facility, he was looking for someone to live-in with his dad. He was so sick of the calls and all I could do was apologize.

I have worked with some awesome representatives and thus the reason I have not asked that my facility be removed. But you must be aware as APlaceForMom is not giving you the full picture. I hope this review helps someone.

Service
Value
Quality
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APlaceForMom C. – A Place for Mom Rep

Hi Keith, I'm sorry to hear this! I sent you a private message to see if you can share more information with us. Please email us at Content@aplaceformom.com with the location and name of your facility.

Keith Has Earned 32 Votes

Keith G.'s review of A Place for Mom earned a Fraud Buster vote

Keith G.'s review of CarePatrol earned 6 Very Helpful votes

Keith G.'s review of A Place for Mom earned 25 Very Helpful votes

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