Kegan A.

I had an amazing experience at Publix Pharmacy in Brandon Fl.
I had the pleasure of speaking with Jennifer when I had to call the pharmacy looking for information about a Rx that was supposed to be called in for me. Unfortunately the prescription had not been called in at that time. But she was extremely helpful and updated all my info and even told me that she would send me a notification on my phone as soon as the Rx was sent to be filled. I unfortunately had left my phone at home when I was out running errands later this day and was by the store and decided to stop in. At the pharmacy i spoke with Tarah, who was super nice and had let me know that they had received my Rx but said the the Rx was not yet filled. She told me that they could have it filled in 30 mins. But I explained to her that there was in no rush to have it filled and was ok with coming back later to pick it up. I was told that the perception would be ready by 2pm. When I returned home I saw that Jennifer had in fact sent me a text message letting me know when my Rx would be ready. Around 3pm I had went back to get my Rx where I was again met with such amazing customer service. I had planned to pay with cash but couldn't find the money that I had place in my pocket. Thinking I left it at home, I paid with my card. I got back home and realized that the money was no where to be found. Upset about the situation, I was accepting my loss. When my cell rang and it was Tarah letting me know that I had dropped the money in front of the counter and that they would have it for me to come pick up. When returning to the pharmacy for the third time that day, these 2 wonderful women were so gracious and friendly. Jennifer let me know that she found the money and realized that it was mine. I have never seen such a level of compassion and willingness to be helpful from a pharmacy team. These 2 women had such an impact on my day and my peace of mind. Thank you so much Jennifer and Tarah. As a healthcare worker myself, I am so happy to see the compassion from a different side of the spectrum and can not thank you two enough for your amazing service. God bless you ladies. Publix is so lucky to have such incredible women working for them!